Scott Lippert Death & Obituary: Scott Lippert, the highly respected Executive Vice President and Chief Operating Officer (COO) at U.S. Bank, tragically passed away on March 2, 2025, leaving a profound void in both the financial industry and the community of Edina, Minnesota. His sudden death has prompted an outpouring of tributes from colleagues, friends, and leaders across the banking and consulting sectors, all of whom remember him for his leadership, vision, and dedication to service.
Joey Molland Death & Obituary: Legendary Guitarist and Songwriter from Badfinger, Passes Away at 77
A Life Built on Service and Leadership
Born and raised in Virginia, Lippert’s early years were shaped by a strong commitment to service and excellence. He attended Virginia Tech, where he earned a Bachelor of Science in Business. His journey into leadership began when he joined the U.S. Navy as a Submarine Officer aboard the USS MAINE (SSBN-741), a nuclear-powered submarine. His military experience not only gave him technical expertise but also honed his leadership skills, which would go on to define his career.
After serving aboard the USS MAINE, Lippert transitioned to a shore duty role as Senior Instructor and Director at the Navy’s Nuclear Power Training Command, where he taught nuclear engineering theory and operations. His ability to lead and mentor future naval officers laid the foundation for his later success in the business world.
Career in Business and Consulting
Lippert’s transition into civilian life saw him pursue a Master’s in Engineering Management from Old Dominion University, further strengthening his ability to handle complex organizational challenges. In the late 1990s, he joined McKinsey & Company, where his expertise in operations, customer experience, and financial services earned him a respected reputation as an Associate Partner. Lippert’s global consulting work spanned North America, Europe, Asia, and the Middle East, and he became a trusted advisor for organizations seeking to improve efficiency and profitability.
Transforming U.S. Bank and USAA
In 2005, Lippert joined USAA, a financial services company focused on military families, and rose through the ranks to become the Chief Strategy Officer. His work at USAA was transformative, where he led large-scale initiatives to integrate technology with customer service, improving member satisfaction and aligning operations with the company’s mission.
In 2020, Lippert brought his expertise to U.S. Bank, assuming the role of Executive Vice President and COO of Contact Centers. He managed a team of over 8,000 banking professionals, focusing on integrating technology with customer service and streamlining operations. His leadership contributed significantly to U.S. Bank’s continued excellence in the financial services industry.
Community Involvement and Family Life
Beyond his career, Lippert was deeply committed to giving back. He served on the Board of Directors for the McCormick Research Institute, supporting veterans and individuals with special needs through equine-assisted therapy. His passion for these causes reflected his lifelong belief in the power of service and helping others.
Lippert’s dedication to his family was equally evident. He lived in Edina, Minnesota, with his wife, Amy, and their three children. He was known for his hands-on involvement in his children’s lives and his unwavering support for his family.
A Legacy of Leadership and Compassion
Scott Lippert’s sudden passing has left the financial world and the community deeply saddened. His legacy is one of service, innovation, and compassion. He made a lasting impact on U.S. Bank, USAA, and the financial services industry as a whole, with a leadership style that balanced technical expertise with personal warmth and integrity.
The Lippert family has requested privacy during this difficult time, but they have expressed gratitude for the outpouring of support and condolences. In lieu of flowers, donations are requested to be made to the McCormick Research Institute, continuing Lippert’s legacy of helping others.
Scott Lippert’s life was a shining example of excellence in leadership and service. His influence will live on in the strategies he implemented, the lives he touched, and the community he helped shape. Rest in peace, Scott. Your legacy will continue to inspire future generations.